Policies

(No Exceptions): Sometimes things happen and you have to cancel or reschedule your appointment and that's OK. There is no fee if notice given at least 24 hours prior to the start of your appointment time. 

*No Shows or If a cancellation/reschedule is made within less than 24 hours, you (the client) will be charged the fee equal to your scheduled service. When an appointment is changed last minute, I miss your business as well as the potential business of other clients needing care. By booking an appointment, you (the client) agree to this policy

Out of respect and consideration of my time and other clients, please plan to be on time. Arrive 5-10 minutes early for your appointment so have time to use the restroom and wind down before your appointment. If you arrive right on time or late, I can only give you whatever time remains of your appointment and you will be responsible to pay the full length of the session you requested.

 

*This time is scheduled just for you and only you which is why I require a credit card on file to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No-Show policy.

This Privacy Policy describes how Vagaro Inc. and our affiliates (collectively, “Vagaro ,” “we,” and “us”) collect, use, disclose, transfer, store, retain or otherwise process your information when you (whether you are a person acting as a sole proprietor or on behalf of another business entity, or a consumer) apply or sign up for a Vagaro account and other services through Vagaro's website or applications (collectively, “Services”).

This Privacy Policy applies to information collected in connection with your access to and use of our Services. Please read this Privacy Policy carefully.

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By continuing to interact and use our Services directly or indirectly, you are consenting to the practices and policies described in this Privacy Policy.

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• Right to Know: You have the right to request, free of charge, that we provide certain information about how we have handled your Personal Information, including the categories of Personal Information collected; categories of sources of Personal Information; business and/or commercial purposes for collecting your Personal Information; categories of third parties/with whom we have shared your Personal Information; and whether we sell any categories of Personal Information to third parties (however, we do not sell your Personal Information).

• Right to a Copy/Data Portability: You have the right to request, free of charge, a copy of the specific pieces of Personal Information that we have collected about you in a readily useable format that allows you to transmit this information to another entity without hindrance.

• Right to Delete: You have the right to request deletion of your Personal Information that we have collected, subject to certain exemptions. Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). We may also retain residual information, such as records to document that your request has been fulfilled.

• Right to Correct: You have the right to rectify any incorrect Personal Information we may hold about you.

• Right to Limit SPI Use and Disclosures to Specifically Permitted Purposes: You have the right to object to a specific use of your Personal Information/Sensitive Personal Information as described in this Privacy Policy subject to legitimate business interests.

• Right to Non-discrimination: You have the right not to receive discriminatory treatment on the basis of exercising your privacy rights under applicable law

Vagaro as Service Provider/Data Processor

• Vagaro can be used by businesses that contract with us to use our Products and Services (“Business(es)”) and by consumers (“Consumer(s)”). We obtain information about Consumers on our Businesses’ behalf as a service provider when Consumers transact with our Businesses or otherwise, when Businesses request that we do so. This information is considered Consumer Data.

• Vagaro collects Consumer data when they interact with Businesses through the Business use of Vagaro’s products and services, for example when the Consumer makes a payment at a Business’s establishment or schedules an appointment with a Vagaro Business.

Vagaro as a Data Custodian

• Vagaro is responsible for the security and protection of Businesses’ and Consumers’ personal information.

• Vagaro collects Business and Consumer information solely for the purpose of providing our services and improving the user experience.

Vagaro works with third party service providers who help us provide, maintain, and improve our Services (Vagaro will never share or sell your personal information without explicit consent or exceed your reasonable expectations for data use).

• When you choose to engage with a third-party service provider or a partner of Vagaro, your explicit consent is needed for Vagaro to share your Sensitive Personal Information or Personal Information, and the option will be present at the point of engagement;

• Technology providers or potential partners to store information, provide software or programs to help us provide the Services;

• Marketing or event providers that help us run our advertising campaigns, content, special offers or other events or activities;

• Identity verification providers to help us with fraud prevention, background checks and other compliance requirements; and

• Financial partners, like financial institutions, payment networks, payment card associations that help provide the Services.

We use your data to develop and ensure Vagaro’s products and services work better for you and others.

• Financial information, such as bank account information and payment card numbers;

• Transaction information, such as information about when and where payment transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions;

• Name, email address, postal address, signature, and phone number;

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We use your data to do things like make sure the product offerings work, help you log in to your account, verify who you are, secure your data, fight fraud, follow the law, enforce our agreements, figure out what new products we can develop, and market products to you that we think could make it easier for both business and consumer use.

We use your data to fulfill or meet the reason you provided the information ("reasonably acceptable"). For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery.